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Crown Consultancy’s approach ensures that your employees get the right skills, tools and coaching to help each (potential) customer in the best possible way. With the goal that every potential customer becomes a member and stays a member. Crown Consultancy’s specialists will take you and your team by the hand to fully adopt and implement the Crown Consultancy customer and goal-oriented approach using a step-by-step plan. Your team will learn all about sales management, sales skills and retention.
Crown Consultancy’s approach ensures that your employees get the right skills, tools and coaching to help each (potential) customer in the best possible way. With the goal that every potential customer becomes a member and stays a member. Crown Consultancy’s specialists will take you and your team by the hand to fully adopt and implement the Crown Consultancy customer and goal-oriented approach using a step-by-step plan.
Does your fitness club also have declining membership? Is your fitness club also suffering from increasing (low-budget) competition? Are you struggling to show and sell your distinctiveness? Do you feel that there is more to get out of your (sales) team? Then Crown Consultancy is your solution!
Crown Consultancy was founded in 2006 by Maarten de Croon. Maarten himself has gained a lot of customer experience at fitness clubs (since 1982) and as a business administrator he often wondered about the lack of structure and customer focus within a fitness club. In 2002 he started as general manager at a fitness chain of 6 clubs, where he was able to translate both his customer experience and business knowledge into a clear structure for a customer-oriented fitness club.
The many years of experience in the fitness industry and the many success stories indicate that the method of Crown Consultancy is catching on. It's not a 'trick' we use; Crown Consultancy helps your club get started with the right steps. In addition, there is constant support and follow-up.
“Crown Consultancy is the external factor that ensures that the process is set up properly internally.”
“The team stays focused on the process through the monthly meetings and thus offers guidance and structure.”
“Crown Consultancy provides the foundation (with structure and guidelines) that every club needs”
“You are needed, you provide guidance and guidance and that gives quality. That’s why we all say the same thing to our members and in doing so you create a unity.”
“The impulses from CC have helped us enormously to set up new processes. The work was summed up excellently.”
“Crown Consultancy has been a great help to us. We had to carry out an upselling process with Biocircuit with the whole team. This used to be done by a sales team, but now all trainers do it.”
