Crown Consultancy's approach ensures that your employees get the right skills, tools and coaching to help each (potential) customer in the best possible way. With the goal that every potential customer becomes a member and stays a member. Crown Consultancy's specialists will take you and your team by the hand to fully adopt and implement the Crown Consultancy customer and goal-oriented approach using a step-by-step plan.
A highly experienced consultant from Crown Consultancy will fully implement the client and targeted approach according to a step-by-step plan. The consultant provides all training at your fitness club, provides the tools and sets up an effective reporting and coaching structure. For example, your team will learn the 10 steps for a self-generating sports advice (sales) process.
His main task is to motivate the team as much as possible to implement the new "way of working" as soon as possible. Subsequently, he will continue to keep his finger on the pulse to monitor and further improve quality and results. Follow-up by means of repeat visits and refresher training and weekly contact by e-mail / telephone is crucial.
